Privacy policy

This privacy policy will explain how Mobi Lab OÜ uses the personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • How the data is secured
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Mobi Lab collects the following data:

  • Personal identification information: name, email address
  • Cookies

How do we collect your data?

You directly provide Mobi Lab with most of the data we collect. We collect data and process data when you:

  • Contact us via the website, phone or email.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser's cookies.

How will we use your data?

Mobi Lab collects your data so that we can:

  • Process your enquiries and manage your account.
  • Analyse, plan and improve our operations.
  • Use behavioural remarketing.

What are your data protection rights?

Mobi Lab would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. 
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also can ask us to complete the information you think is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
  • The right to object to processing – You have the right to object to Mobi Lab's processing of your personal data under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data collected to another organisation or directly to you under certain conditions.

If you make a request, we have one month to respond. If you would like to exercise any of these rights, don't hesitate to get in touch with us at our email: hello@lab.mobi

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

How do we use cookies?

Mobi Lab uses cookies to improve your experience on our website and understand how you use our website.

What types of cookies do we use?

There are several different types of cookies; however, our website uses:

  • Functionality – Mobi Lab uses these cookies to recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.
  • Advertising – Mobi Lab uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and IP address. Mobi Lab sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • When you access our website, we ask you to consent us to store the following cookies: Google Tag Manager, Google Ads, Google Analytics, Facebook Pixel, Hotjar, and LinkedIn Insights.

How to manage your cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

How the data is secured

Mobi Lab considers all the collected data to be confidential. Therefore, the Mobi Lab employees can use collected data only when they must perform their work related to your data.

Privacy policies of other websites

The Mobi Lab website contains links to other websites. Our privacy policy applies only to our website, so you should read their privacy policy if you click on a link to another website.

Changes to our privacy policy

Mobi Lab keeps its privacy policy under regular review and updates this web page. This privacy policy was last updated on the 12th of May 2022.

How to contact us

If you have any questions about Mobi Lab's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us by emailing hello@lab.mobi

How to contact the appropriate authorities

Should you wish to report a complaint or feel that Mobi Lab has not addressed your concern satisfactorily, you may contact the Estonian Data Protection Inspectorate: https://www.aki.ee/en